State Farm® Insurance Agent Kelly Cook
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ms. Qweenie71 Smith Davis
October 11, 2024
"My agent Kelly has always shown great professionalism and had been great all the years I've had State Farm Insurance!! They take care of all my family needs!"
"Thank you so much for your feedback! We are so grateful you have chosen us to take care of your family. Thank you so much for choosing Kelly Cook State Farm Insurance!"
Dana Fergins
October 8, 2024
"Professional and prestigious service with expertise. Offers the best advice to accomodate your needs! Best in Plano!"
"Thank you Dana for supporting us! We appreciate you allowing us to take care of all of your insurance needs! Kelly Cook State Farm Insurance. "
Patricia Valdez
October 4, 2024
"I have been with State Farm for over 10 years and love the customer service from Kelly and Emily."
"Thank you for being a part of our State Farm Family for 10 YEARS !!!! We love having the opportunity to take care of your insurance needs for your family. Kelly Cook State Farm Insurance. "
Kyra Gross
October 3, 2024
"Emily took care of all of our insurance, she really took the time to review with us. Definitely recommend"
"Thank you Kyra for your feedback!!! Emily is the Best. We welcome you to Kelly Cook State Farm for all of your insurance needs. "
Ga D’E
September 25, 2024
"Emily has been very responsive and providing me solutions following my needs. Has been great working with her and I feel in very good hands."
"Thank you sooo much for your feedback! We are soo grateful to be taking care of your insurance needs! Thanks so much from Kelly Cook State Farm Family! "
Bird Morris
September 24, 2024
"Quick response and easy to work with."
"Thank you sooo much for the feedback! We appreciate your business and letting us take care of all of your insurance needs! Welcome to Kelly Cook State Farm Family"
Louie Lee
September 21, 2024
"Jim as my representative is really helpful getting my new policies done. The communication went expressively friendly and fluently. I was quoted a lower price but higher coverage than my previous insurance company. Thumbs up"
"Thank you Louie for joining our State Farm Family. We love having the opportunity to educate you on your insurance options. We look forward to working with you! Thank you again. "
Kevin Gao
September 20, 2024
"I did a review for my auto with Jim and he is very nice and professional."
"Thank you Kevin for your time with our insurance family. We always want to provide value for you. Thank you again "
Matt Crowler
August 13, 2024
"This team is always on it! Emily is friendly and knowledgeable."
"Matt, Thank you sooo much for trusting in our team at Kelly Cook State Farm! We appreciate your business for all of your insurance needs. Thank you for being about of our State Farm Insurance Family "
Temi Tope
July 30, 2024
"Kelly is awesome and I enjoyed working with her throughout my switch from Gieco to State Farm. The whole process was easy"
"Thank you Temi!! Welcome to our State Farm family. We appreciate your business and we look forward to taking care of all of your insurance needs! "
Keirsten McKinzey
July 28, 2024
"Emily was amazing to work with. She got all my insurance put together and even helped me review the benefits I have with work!"
"Keirsten, Thank you so much for working with us at Kelly Cook State Farm insurance! We are grateful to welcome you to our State Farm family. "
Joshua Harlan
July 27, 2024
"They were easy to work with. Emily helped me bundle my home, auto and life insurance."
"Hi Joshua, Thank you so much for allowing us to take care of you and your family with your insurance. We love having the opportunity to grow with you and your family. Thanks so much. We are Grateful! Welcome to the Kelly Cook State Farm Family. "
Captain Cool
July 26, 2024
"Best around and there isn’t anyone close! Kelly and Emily are both fantastic to deal with and make the entire insurance process a breeze!"
"Thank you soo much for your kind words! Welcome to our family we value and appreciate your feedback. We look forward to taking care of all of your insurance need! Kelly Cook State Farm Insurance"
Abby Kerber
July 26, 2024
"Emily was incredibly helpful and answered all my questions!"
"Thank you Abby for working with us for your insurance needs! We hope we can make a difference for you and your family! Welcome to Kelly Cook State Farm insurance family! "
Alexis Gomez
July 11, 2024
"VERY RUDE"
"Hi Alexis, Sorry to hear about your experience. I looked and we did not have your information listed as a client or future client. I would like to make it right. Can you please let us know how we can help with your insurance needs. I think you might have the wrong agency. Thanks so much- Kelly Cook State Farm"
Meena Rani12
June 4, 2024
"Good experience"
Mehdi Taheri
May 29, 2024
"Emily is so helpful and patient towards the process. I had a great experience with them."
Sejal Shinde
May 3, 2024
"I had the opportunity to get my insurance set up with Emily and she was really helpful during the entire process."
"Sejal, thank you sooo much for your feedback! It is a honor to work with you on your insurance needs! Thank you for joining our State Farm Family. We promise to provide the best service for all of your insurance needs. "
Sharon Shiell (Broker REALTOR)
April 5, 2024
"Kelly Cook has been my insurance person for many years for homeowners, auto insurance, condo hoa, and on investment property. She is awesome on I highly recommend her services."
"Sharon! Thank you sooo much for your feedback! We appreciate handling all of your insurance needs. Kelly Cook State Farm Insurance "
Steven Snyder
April 4, 2024
"Wonderful insurance agent. Thorough and insightful."
"Thank you Steven! We enjoy having the opportunity to work with you for all of your insurance needs! You truly are a joy to serve. Grateful for the opportunity to work with you for the last 12 years and look forward to many more! Thank you. Kelly Cook State Farm Insurance."
Brooke Oliver
March 25, 2024
"Kelly was my agent for close to 10 years and was always great and easy to work with. However, I called her the last week of January 2024 and told her to cancel my policy effective February 3rd 2024. I then got money taken out of account in February and when I called was told that is standard practice and that my policy was in fact canceled and I would be getting a refund of what was taken out as well as for 10 days that my previous month covered me on that I had canceled. Well, come this month (march) I had another payment taken out - called and talked to Kelly and was told I would have an answer the same day. I never received a call back and of course still don't have my money. I called State Farm corporate the same day when I had not heard back from Kelly and they told me she had just placed my cancelation that day and that it will take about 10 days to get any money back. Would be nice if my policy was canceled when I asked and never had money taken out of my account so now I have $500 missing from without any resolve from Kelly or StateFarm to get it back to me sooner."
"Brooke, Thank you for the feedback. Just to give background refunds take 30-45 days to process. If for any reason there are any delays we resubmit the cancellations to underwriting as they process all refunds. We appreciate your feedback and your refund has been in process. You would also have money taken out in February as you owed a partial amount since you cancelled in February and refunds are refunded after final balance is paid. We appreciate your business over the years. We did spend a lot of time assisting whenever you needed anything and with your claims. Thank you again! Kelly Cook State Farm Insurance "
Yaaminy Rammohan
March 25, 2024
"Emily always great and answering all questions"
"Thank you so much Yaaminy for joining our State Farm family. We appreciate your business and allowing us to serve your family. Kelly Cook State Farm Insurance. "
Tamara Drake
March 8, 2024
"Great Service! Thank you!"
"Thank you Tamara for working with us for many years. We really enjoy working with you to serve your insurance needs. Kelly Cook State Farm"
Benz
March 4, 2024
"Very efficient and responsive."
"Thank you so much for joining our State Farm Family. We look forward to assisting you with all of your insurance needs. Kelly Cook State Farm Insurance "
Yvonne Trevino
February 23, 2024
"Kelly at Kelly Cook is simply amazing. She’s been my insurance agent for more than 10 years now. She’s always available, always willing to answer any questions, and always gives the best insurance advice. I definitely recommend choosing Kelly Cook."
"Yvonne, it is a pleasure to take care of your family's insurance needs. We truly appreciate providing your feedback. I can't believe it has been 10 years or working together! Time flies when, life evolves but we forever will appreciate your being a part of our State Farm Insurance Family! - Thank you! - Kelly Cook State Farm Insurance "