State Farm® Insurance Agent Kelly Cook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gal Friday
March 11, 2025
5
out of
5
rating by Gal Friday
"Kelly and her team are knowledgable and able to explain the ins and outs in a way that is super comforting."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Kelly Cook State Farm "
Janelle
February 28, 2025
5
out of
5
rating by Janelle
"Super easy and simple process! Ashlyn explained the policy details very well and answered all my questions. Also got me the lowest quote for my car insurance, would highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Welcome to our State Farm Family. - Kelly Cook State Farm Insurance "
Tarun Bahroos
February 4, 2025
5
out of
5
rating by Tarun Bahroos
"I have been using StateFarm for the last 2 years now and have 2 of my cars and home insured with them. Emily is very helpful and has always been very quick to respond to any questions/concerns I have with my policy. She always goes the extra mile to help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kelly Cook State Farm Insurance. "
Adam Fennell
January 31, 2025
5
out of
5
rating by Adam Fennell
"Kelly and her team do an excellent job providing the best customer service you could ask for, while being pro-active in offering potential discounts or other services that may be benificial. Great with communication as well. I would certainly suggest the Kelly Cook State Farm agency if you in need of auto, life, or any insurance policys! Thanks Kelly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We love having the opportunity to take care of your family for all of your insurance needs. Kelly Cook State Farm"
Dana Fergins
January 31, 2025
5
out of
5
rating by Dana Fergins
"Professional and prestigious service with expertise. Offers the best advice to accomodate your needs! Best in Plano!"
We responded:
"Thank you Dana for supporting us! We appreciate you allowing us to take care of all of your insurance needs! Kelly Cook State Farm Insurance. "
Muneer Shahabaz
January 21, 2025
5
out of
5
rating by Muneer Shahabaz
"Fantastic Service with Effortless Processing! I had an excellent experience from start to finish. The service was prompt, professional, and incredibly friendly. The entire process was seamless and easy to navigate, making everything feel effortless. From the moment I made my inquiry to the final delivery, each step was clearly explained, and I never felt confused or overwhelmed. It's rare to find a company that combines efficiency with excellent customer care—highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I am glad Emily took care of you to welcome you to our Family. We want to Thank you for joining Kelly Cook State Farm Insurance!"
The Wake Up Make Up Show
January 17, 2025
5
out of
5
rating by The Wake Up Make Up Show
"Great experience and Ashlyn was the best. Saved me $$$$."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Welcome to our State Farm Family!!! - Kelly Cook State Farm Insurance. "
Dana Thalman
December 29, 2024
5
out of
5
rating by Dana Thalman
"Emily was so helpful and personable!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Miguel Herrera
December 26, 2024
5
out of
5
rating by Miguel Herrera
"Great Agent, Kelly have been explain me and take a moment all time to respond all ofmy question and concerns, thank you Kelly for you service great job"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for being apart of our State Farm family for all of your insurance needs! "
Moises Moises
December 23, 2024
4
out of
5
rating by Moises Moises
"It was a great interaction with the insurance agent Emily Workman. She was quick in responding to my emails. She also talked to me via phone to explain the packages of insurance. I highly recommend her. Thank you so much for your help."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! Kelly Cook State Farm Insurance "
Kristy Feuerbacher
December 17, 2024
5
out of
5
rating by Kristy Feuerbacher
"Ashlyn Way was great. She was very knowledgeable with my life insurance and contacted me immediately with amazing prices. Highly recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kelly Cook State Farm Insurance "
April Marin
December 13, 2024
5
out of
5
rating by April Marin
"They are prompt and timely and always look for ways to save you money!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ramon Griner
December 13, 2024
5
out of
5
rating by Ramon Griner
"This was a great experience with Emily and i totally am glad I have insurance with you. Thank you for all you do. It’s a great day."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jordan Bushee
November 25, 2024
5
out of
5
rating by Jordan Bushee
"Best costumer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mr. AreeN
November 20, 2024
5
out of
5
rating by Mr. AreeN
"I had a fantastic experience working with Kelly Cook as my insurance agent. She was knowledgeable, professional, and went above and beyond to ensure my insurance policy met all my needs. Kelly took the time to explain every detail, answer my questions thoroughly, and provide clear options, which made the entire process stress-free. Her responsiveness and dedication were outstanding—I truly felt like I was in great hands. If you’re looking for someone who genuinely cares about their clients and delivers exceptional service, I highly recommend Kelly Cook."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We are so grateful for you and your business. We welcome you with open arms to our State Farm Family. Kelly Cook State Farm Insurance"
Brynn Pollock
November 19, 2024
5
out of
5
rating by Brynn Pollock
"Very professional and helpful!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kelly Cook State Farm Insurance"
Colten Caldwell
November 19, 2024
5
out of
5
rating by Colten Caldwell
"I recently had the pleasure of working with Kelly Cook, and I can't recommend her highly enough! Not only is she incredibly knowledgeable about the insurance industry, but her professionalism and dedication truly set her apart."
We responded:
"Thank you for reviewing our State Farm family! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for allowing us to take care of your insurance needs. Kelly Cook State Farm "
Adam Nelson
November 19, 2024
5
out of
5
rating by Adam Nelson
"The best customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Kelly Cook State Farm Insurance"
Stephanie Chike
November 15, 2024
5
out of
5
rating by Stephanie Chike
"Kelly, and her team are very professional and understand their clients needs by helping them stay up to date with their policies. Kelly cares for her clients and it definitely reflects on her service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kelly Cook State Farm Insurance. "
Destiny Shanahan
November 13, 2024
1
out of
5
rating by Destiny Shanahan
"Not great communication to be honest… I had emailed and texted a couple times before i got an answer. So I didn’t get answers for a little while. Also very expensive. I feel like she could have worked with me to find an option for me for insurance that was within my budget but didn’t."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. We have attempted to call you multiple times to review with no luck. We wish we could provide the same rate as your prior state on your family's policy. We are unable to provide multicar and multiline discounts if they are not present within our state. I hope you understand. Please reach out to us directly, we value your input."
Dom DePastino
November 7, 2024
5
out of
5
rating by Dom DePastino
"Emily is incredibly helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kelly Cook State Farm"
Lori Paris
November 2, 2024
5
out of
5
rating by Lori Paris
"I have been doing business with Kelly Cook for years. Her customer service is excellent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kelly Cook State Farm"
Jennifer Hartman
October 31, 2024
5
out of
5
rating by Jennifer Hartman
"I have been a client of Kelly’s at State Farm for the past three years, and I can confidently say that she has provided exceptional service. From the very beginning, Kelly has been incredibly knowledgeable and responsive to all my insurance needs. She takes the time to explain the details of my policies and ensures that I fully understand my coverage options. What I appreciate most about Kelly is her dedication to her clients. Whenever I have questions or need assistance, she is just a phone call away and always goes above and beyond to help. Her friendly demeanor makes every interaction enjoyable, and I truly feel valued as a customer. I highly recommend Kelly to anyone looking for a reliable and caring insurance agent. With her expertise and commitment to service, you can rest assured that you’re in good hands!"
We responded:
"Thank you so much for your kind words! We truly appreciate the opportunity to serve you and your family for you insurance needs! Thanks sooo much for your business. Kelly Cook State Farm. "
Stacy Miller
October 30, 2024
5
out of
5
rating by Stacy Miller
"We've been with Kelly's Agency going on 14 years, (just before tying the knot). She's been with us through all the moves and changes, advising us like a good friend, helping to navigate claims, explain types of insurances, and she and her staff are focused on listening to our needs, and staying in budget to get us the most without over insuring. This agency is one of the last remaining hands-on agencies, she's local, and she makes sure she's available when it really counts."
We responded:
"I am sooo grateful for you and your family. Having the opportunity to work with you and go with you through life is such an amazing blessing. Thank you for believing and trusting in us from the beginning! Kelly Cook State Farm "
Ms. Qweenie71 Smith Davis
October 11, 2024
5
out of
5
rating by Ms. Qweenie71 Smith Davis
"My agent Kelly has always shown great professionalism and had been great all the years I've had State Farm Insurance!! They take care of all my family needs!"
We responded:
"Thank you so much for your feedback! We are so grateful you have chosen us to take care of your family. Thank you so much for choosing Kelly Cook State Farm Insurance!"