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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Chike

November 15, 2024

5  out of  5
rating by Stephanie Chike
"Kelly, and her team are very professional and understand their clients needs by helping them stay up to date with their policies. Kelly cares for her clients and it definitely reflects on her service"
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Destiny Shanahan

November 13, 2024

1  out of  5
rating by Destiny Shanahan
"Not great communication to be honest… I had emailed and texted a couple times before i got an answer. So I didn’t get answers for a little while. Also very expensive. I feel like she could have worked with me to find an option for me for insurance that was within my budget but didn’t."
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Dom DePastino

November 7, 2024

5  out of  5
rating by Dom DePastino
"Emily is incredibly helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kelly Cook State Farm"
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Lori Paris

November 2, 2024

5  out of  5
rating by Lori Paris
"I have been doing business with Kelly Cook for years. Her customer service is excellent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kelly Cook State Farm"
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Jennifer Hartman

October 31, 2024

5  out of  5
rating by Jennifer Hartman
"I have been a client of Kelly’s at State Farm for the past three years, and I can confidently say that she has provided exceptional service. From the very beginning, Kelly has been incredibly knowledgeable and responsive to all my insurance needs. She takes the time to explain the details of my policies and ensures that I fully understand my coverage options. What I appreciate most about Kelly is her dedication to her clients. Whenever I have questions or need assistance, she is just a phone call away and always goes above and beyond to help. Her friendly demeanor makes every interaction enjoyable, and I truly feel valued as a customer. I highly recommend Kelly to anyone looking for a reliable and caring insurance agent. With her expertise and commitment to service, you can rest assured that you’re in good hands!"
We responded:
"Thank you so much for your kind words! We truly appreciate the opportunity to serve you and your family for you insurance needs! Thanks sooo much for your business. Kelly Cook State Farm. "
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Stacy Miller

October 30, 2024

5  out of  5
rating by Stacy Miller
"We've been with Kelly's Agency going on 14 years, (just before tying the knot). She's been with us through all the moves and changes, advising us like a good friend, helping to navigate claims, explain types of insurances, and she and her staff are focused on listening to our needs, and staying in budget to get us the most without over insuring. This agency is one of the last remaining hands-on agencies, she's local, and she makes sure she's available when it really counts."
We responded:
"I am sooo grateful for you and your family. Having the opportunity to work with you and go with you through life is such an amazing blessing. Thank you for believing and trusting in us from the beginning! Kelly Cook State Farm "
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Ms. Qweenie71 Smith Davis

October 11, 2024

5  out of  5
rating by Ms. Qweenie71 Smith Davis
"My agent Kelly has always shown great professionalism and had been great all the years I've had State Farm Insurance!! They take care of all my family needs!"
We responded:
"Thank you so much for your feedback! We are so grateful you have chosen us to take care of your family. Thank you so much for choosing Kelly Cook State Farm Insurance!"
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Dana Fergins

October 8, 2024

5  out of  5
rating by Dana Fergins
"Professional and prestigious service with expertise. Offers the best advice to accomodate your needs! Best in Plano!"
We responded:
"Thank you Dana for supporting us! We appreciate you allowing us to take care of all of your insurance needs! Kelly Cook State Farm Insurance. "
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Patricia Valdez

October 4, 2024

5  out of  5
rating by Patricia Valdez
"I have been with State Farm for over 10 years and love the customer service from Kelly and Emily."
We responded:
"Thank you for being a part of our State Farm Family for 10 YEARS !!!! We love having the opportunity to take care of your insurance needs for your family. Kelly Cook State Farm Insurance. "
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Kyra Gross

October 3, 2024

5  out of  5
rating by Kyra Gross
"Emily took care of all of our insurance, she really took the time to review with us. Definitely recommend"
We responded:
"Thank you Kyra for your feedback!!! Emily is the Best. We welcome you to Kelly Cook State Farm for all of your insurance needs. "
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Ga D’E

September 25, 2024

5  out of  5
rating by Ga D’E
"Emily has been very responsive and providing me solutions following my needs. Has been great working with her and I feel in very good hands."
We responded:
"Thank you sooo much for your feedback! We are soo grateful to be taking care of your insurance needs! Thanks so much from Kelly Cook State Farm Family! "
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Bird Morris

September 24, 2024

5  out of  5
rating by Bird Morris
"Quick response and easy to work with."
We responded:
"Thank you sooo much for the feedback! We appreciate your business and letting us take care of all of your insurance needs! Welcome to Kelly Cook State Farm Family"
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Louie Lee

September 21, 2024

5  out of  5
rating by Louie Lee
"Jim as my representative is really helpful getting my new policies done. The communication went expressively friendly and fluently. I was quoted a lower price but higher coverage than my previous insurance company. Thumbs up"
We responded:
"Thank you Louie for joining our State Farm Family. We love having the opportunity to educate you on your insurance options. We look forward to working with you! Thank you again. "
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Kevin Gao

September 20, 2024

5  out of  5
rating by Kevin Gao
"I did a review for my auto with Jim and he is very nice and professional."
We responded:
"Thank you Kevin for your time with our insurance family. We always want to provide value for you. Thank you again "
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Matt Crowler

August 13, 2024

5  out of  5
rating by Matt Crowler
"This team is always on it! Emily is friendly and knowledgeable."
We responded:
"Matt, Thank you sooo much for trusting in our team at Kelly Cook State Farm! We appreciate your business for all of your insurance needs. Thank you for being about of our State Farm Insurance Family "
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Temi Tope

July 30, 2024

5  out of  5
rating by Temi Tope
"Kelly is awesome and I enjoyed working with her throughout my switch from Gieco to State Farm. The whole process was easy"
We responded:
"Thank you Temi!! Welcome to our State Farm family. We appreciate your business and we look forward to taking care of all of your insurance needs! "
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Keirsten McKinzey

July 28, 2024

5  out of  5
rating by Keirsten McKinzey
"Emily was amazing to work with. She got all my insurance put together and even helped me review the benefits I have with work!"
We responded:
"Keirsten, Thank you so much for working with us at Kelly Cook State Farm insurance! We are grateful to welcome you to our State Farm family. "
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Joshua Harlan

July 27, 2024

5  out of  5
rating by Joshua Harlan
"They were easy to work with. Emily helped me bundle my home, auto and life insurance."
We responded:
"Hi Joshua, Thank you so much for allowing us to take care of you and your family with your insurance. We love having the opportunity to grow with you and your family. Thanks so much. We are Grateful! Welcome to the Kelly Cook State Farm Family. "
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Captain Cool

July 26, 2024

5  out of  5
rating by Captain Cool
"Best around and there isn’t anyone close! Kelly and Emily are both fantastic to deal with and make the entire insurance process a breeze!"
We responded:
"Thank you soo much for your kind words! Welcome to our family we value and appreciate your feedback. We look forward to taking care of all of your insurance need! Kelly Cook State Farm Insurance"
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Abby Kerber

July 26, 2024

5  out of  5
rating by Abby Kerber
"Emily was incredibly helpful and answered all my questions!"
We responded:
"Thank you Abby for working with us for your insurance needs! We hope we can make a difference for you and your family! Welcome to Kelly Cook State Farm insurance family! "
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Alexis Gomez

July 11, 2024

1  out of  5
rating by Alexis Gomez
"VERY RUDE"
We responded:
"Hi Alexis, Sorry to hear about your experience. I looked and we did not have your information listed as a client or future client. I would like to make it right. Can you please let us know how we can help with your insurance needs. I think you might have the wrong agency. Thanks so much- Kelly Cook State Farm"
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Meena Rani12

June 4, 2024

5  out of  5
rating by Meena Rani12
"Good experience"
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Mehdi Taheri

May 29, 2024

5  out of  5
rating by Mehdi Taheri
"Emily is so helpful and patient towards the process. I had a great experience with them."
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Sejal Shinde

May 3, 2024

5  out of  5
rating by Sejal Shinde
"I had the opportunity to get my insurance set up with Emily and she was really helpful during the entire process."
We responded:
"Sejal, thank you sooo much for your feedback! It is a honor to work with you on your insurance needs! Thank you for joining our State Farm Family. We promise to provide the best service for all of your insurance needs. "
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Sharon Shiell (Broker REALTOR)

April 5, 2024

5  out of  5
rating by Sharon Shiell (Broker REALTOR)
"Kelly Cook has been my insurance person for many years for homeowners, auto insurance, condo hoa, and on investment property. She is awesome on I highly recommend her services."
We responded:
"Sharon! Thank you sooo much for your feedback! We appreciate handling all of your insurance needs. Kelly Cook State Farm Insurance "